Service Standards

What We Don’t Clean

Clear expectations create a better experience. Here are a few services that fall outside our residential cleaning scope.

Why this page matters

Professional boundaries create a better cleaning experience.

MaidItUp focuses on high-quality residential cleaning using safe products, trained employees, and consistent systems. Some requests require specialty equipment, restoration expertise, hazard handling, or work conditions that fall outside the scope of routine residential cleaning.

Rather than overpromise, we prefer to be clear and transparent. That means you always know what to expect, and your service stays smooth, safe, and professionally managed from start to finish.

Outside our service scope

A few things best handled by specialists.

These exclusions help protect quality, safety, and consistency for every home we clean.

Hazardous or unsafe conditions

  • Biohazards, bodily fluids, or human waste cleanup
  • Mold remediation
  • Pest infestations or heavy insect activity
  • Hoarding situations or severe neglect conditions
  • Drug paraphernalia or unsafe materials

Exterior and outdoor work

  • Patios, balconies, and garage cleaning
  • Outdoor furniture and exterior fixtures
  • Exterior windows
  • Pressure washing
  • Yard debris, pet waste, or outdoor cleanup

High-risk access or heavy lifting

  • Moving heavy furniture or objects over 25 lbs
  • Tasks requiring tall ladders
  • Hard-to-reach areas that create safety concerns
  • Ceiling or fixture work beyond normal reach
  • Roof access or elevated exterior access

Specialty cleaning services

  • Carpet shampooing or extraction
  • Upholstery steam cleaning
  • Air duct cleaning
  • Chimney or fireplace specialty service
  • Tile or grout restoration work

Delicate, fragile, or specialty items

  • Artwork restoration or specialty care
  • Antiques or highly fragile collectibles
  • Specialty stone restoration
  • Internal electronics cleaning
  • Anything requiring restoration-level handling

A note on special requests

Some homes or requests fall into a gray area. When that happens, we’ll always communicate clearly before service begins. If something is outside our scope, we’ll let you know rather than guessing or risking damage.

Review what’s included
What we do focus on

The areas that matter most to homeowners.

While specialty services fall outside our scope, our team is fully focused on delivering a detailed, professional residential clean with safe products, trained employees, and consistent standards.

Kitchens, bathrooms, bedrooms, and living areas
High-touch surfaces and detail cleaning
Reliable recurring service and deep cleaning
Professional systems designed for peace of mind
Ready when you are

Looking for a professional residential cleaning company you can trust?

We keep our scope clear so your experience stays simple, safe, and consistent. Book with confidence knowing exactly what’s included.