Call Us: (480) 398-0997
Trusted Across the East Valley • 5-Star Rated • Fully Insured
Check availability

Careers at MaidItUp

Customer Service Representative

Help create a smooth, professional experience for every customer through clear communication, thoughtful support, and dependable follow-through.

Customer Communication Professional Support Role East Valley / Remote Support
View Role Details Back to Careers

The Role

A front-facing role built around communication, organization, and care.

This role helps customers feel informed, supported, and taken care of from the first conversation forward. We’re looking for someone who communicates clearly, stays organized, and represents MaidItUp with professionalism and warmth.

What you’d handle

  • Respond to customer questions and inquiries
  • Help with scheduling and service coordination
  • Communicate clearly by phone, text, and email
  • Support a smooth, polished customer experience

What matters most

  • Strong communication skills
  • Professional and calm demeanor
  • Attention to detail and follow-through
  • Positive attitude and customer-first mindset

Who Thrives Here

Someone who brings clarity, professionalism, and steady follow-through.

The right person for this role is organized, dependable, and comfortable helping customers feel heard and cared for. This is not about sounding scripted. It’s about communicating well, solving problems, and representing the brand with excellence.

Clear written and verbal communication
Strong organization skills
Calm, professional customer interaction
Good judgment and follow-through
Comfort with scheduling details
Pride in delivering a polished experience

Great customer service is not just answering questions. It is helping people feel confident they chose the right company.

MaidItUp Careers

Current Status

Position details are available for review.

This page is here to provide clarity on the role and help interested candidates understand the kind of person we may be looking for as MaidItUp grows.

Customer Support
Scheduling Assistance
Professional Communication

Application

Tell us about yourself.

Fill out the application below so we can learn more about your communication style, experience, and overall fit for the role.

Customer Service Representative Application

We’d love to learn more about you.

Take your time and answer thoughtfully. This helps us understand your communication strengths, professionalism, and attention to detail.

Name and Contact Information

Name:(Required)
Address(Required)
What is the best method to contact you?(Required)

About You

Are you currently employed?(Required)
Do you have customer service experience?(Required)
(Have you worked a job where your main role was customer service?)
Are you willing to take a pre-employment criminal background check?(Required)
Are you legally able to work in the United States?(Required)
You will be required to show proof that you can work in the US by providing a Social Security Card, Green Card, Work Permit, or Birth Certificate.
Do you have a current valid drivers license?(Required)
Do you have reliable transportation?(Required)
This job requires that you use your own car to get to and from client's homes.
Do you have a cell phone with a data plan?(Required)
Your cell phone will be used throughout the day to receive jobs, and communicate with clients and Maiditup.
Do you have access to the internet?(Required)
This is to be able to use our Cleaning software from your phone.
What days are you available to work?(Required)
We are open 9-2 on Saturdays and closed Sundays.
Can you provide work references?(Required)
Are you looking for Full-time or Part-time?(Required)
(select one)
What languages do you speak?(Required)
How did you hear about us?(Required)
Please select one.

Experience

How many years of customer service experience do you have?(Required)
(Select one)
Which types of customer communication have you handled in previous roles?(Required)
(Select all that apply)
What is the longest you have worked at a single job in the past 5 years?(Required)
Which tools or systems have you used in previous roles?(Required)
(Select all that apply)
Customer service roles often involve multiple conversations and tasks at once. How comfortable are you managing several responsibilities at the same time?
(Select one)
When a customer sends a message or leaves a voicemail, what do you believe is an appropriate response time?
(Select which option you think is best)
A customer contacts the company upset because they believe something was handled incorrectly. You remember addressing the issue properly. How would you handle this situation?(Required)
Please select the best answer.
A customer calls upset about the cleaning service they received and says two of our cleaners did a poor job in several areas of the home. How should you handle this situation?
Please select the best response.
Max. file size: 50 MB.
An image is also acceptable

Explore Opportunities

Interested in working with MaidItUp?

Visit the careers page to view current openings and learn more about the kind of team we’re building.

Back to Careers